Ebooks are instant downloads, and cannot be refunded. Please choose carefully.
Refunds may only be given for ebooks if you buy a duplicate item within 48 hours of the first purchase, in which case the duplicate item will be refunded if you notify us within 30 days of your order.
When you purchase print books from our Site, they will be shipped from Lulu Direct, usually in conjunction with a local print-on-demand distributor.
If you receive damaged or defective print books, or if your order has failed to arrive, we are happy to provide a replacement order with free shipping or a refund if you notify us within 30 days of your order’s shipment date.