FAQs
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At this time, Jacquelyn's books are available in ebook format (for all the major e-reader platforms/apps). Additional formats are planned to be added in the future.
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All ebooks are automatically sent by email from BookFunnel, immediately after purchase. The email will be sent to the address you provided during checkout. (Don't forget to check your spam and promotions folders!)
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Click the link in the email from BookFunnel to jump to the book’s download page. Then, click the ‘Get my Book’ button and select your device type to receive specific, step-by-step instructions that should only take a few minutes to follow. (Usually, it's a simple case of downloading your ebook file.)
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Click the ‘Need Help’ link in the top right corner of the BookFunnel download page for the book you purchased and are having problems with. Someone from the BookFunnel support team will assist you.
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You can use the email address you provided during checkout to log in to your BookFunnel library here.
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The cost of shipping varies according to the size of the order and the delivery location. Orders are printed and shipped by a local print on demand partner, via Bookvault. Options and prices are listed during the checkout process.
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The ship time will vary, depending on the delivery location and the delivery option you select. Estimated times are listed with each option during the checkout process.
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Different countries have different thresholds and requirements when it comes to registering, collecting, and filing sales tax as an international seller. The current country selection for this store is based on the path of least resistance in this area, although we are definitely looking to expand over time. Shipping availability and rates to certain areas are also a factor. If you are in a country that is not currently supported, let us know! This will help give us visibility of where we might want to focus on next.
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This is a Payhip store, which currently only allows one base currency for product pricing. While we are a Canadian company, we also sell to readers worldwide and the value of US currency tends to be the most widely understood by shoppers in various regions.
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Your order will be listed either as 'PAYHIP* JS_BOOKS' on your credit card bill or Paypal statement.
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You can find our full refund policy here.
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